How do I troubleshoot a hardware trigger or tamper error on a Topwise MP35P terminal?


To clear the hardware trigger or tamper error on a Topwise MP35P terminal, please follow the steps below:


  1. Tap the screen simultaneously 7 times to enter the unlock menu
  2. Input Password 1: 12345678 and click OK
  3. Input Password 2: 87654321 and click OK
  4. If no SIM card is inserted or the SIM is not data-connected, connect to a Wi-Fi network.
  5. Click Activate
  6. Once activation is successful, reboot the terminal.